People and office roles
People, office and coordination roles run on requests, calendars and confidential detail. These guides cover five of them.
Try CalavionWhat does real-work assessment look like for people and office roles?
These roles are judged by how someone handles several requests at once and what they do with information they should not share. A real handled case, such as three requests arriving in one hour, shows prioritising and discretion directly.
The five roles differ in what is at stake. Recruiting and HR cases involve candidates and employees. Assistant cases involve calendars and senior people. Project coordination cases involve stakeholders who want different things.
Status in one line
Calavion has run one exercise end to end, a customer service cancellation case. For every other role on this page, Calavion would build the exercise with your company from a case your team has handled.
What you review
A Replay: what was available, what the applicant did and wrote, what changed and what stayed open. Calavion does not score or rank applicants. You decide.
Which people and office roles have a guide?
Each guide has its own scenario, skills, questions and limits. Open the one that matches the role you are hiring.
| Role guide | Typical work | Example scenario in the guide | What needs another method |
|---|---|---|---|
| Recruiter assessment | Scheduling, screening and hiring-manager messages | Two interviews in the same hour | Interviewing and sourcing by voice are not covered |
| HR coordinator assessment | Onboarding, employee requests and confidentiality | A missing document and a confidential request | Sensitive conversations and employment law are not covered |
| Administrative assistant assessment | Requests, calendars and handovers | Three requests in one hour | Typing, software and front-desk skills are not covered |
| Executive assistant assessment | Calendars, travel and discretion | A cancelled flight and clashing meetings | Gatekeeping by phone and software skills are not covered |
| Project coordinator assessment | Plans, risks and status reports | A slipping milestone and two stakeholders | Meetings and project tools are not covered |
Which skills do these roles share?
The skills below appear in several guides on this page. Each guide shows how they look in that role.
| Skill | Why it matters in these roles | What the employer would see in Replay |
|---|---|---|
| Prioritising competing requests | Several people each think theirs comes first | What was done first, and what was left |
| Discretion | Candidate, pay and executive information is confidential | What the applicant shared, declined or redirected |
| Calendar and scheduling accuracy | Interviews, meetings and milestones must fit | The bookings made and any clash left |
| Clear, courteous messages | Candidates, employees, executives and stakeholders read what is sent | The messages as written |
| Handover notes | Someone else needs to know what is open | Outstanding items and who owns them |
Hiring and employee roles
Recruiter and HR coordinator cases involve candidates or employees and a confidentiality rule.
Office and coordination roles
Administrative assistant, executive assistant and project coordinator cases involve requests, calendars and stakeholders, with discretion and prioritising at the centre.
What does Calavion not cover in these roles?
Interviewing and sourcing by voice; sensitive in-person conversations; front-desk and phone gatekeeping; typing and software skills; meetings; and employment law. Calavion does not record voice or video or run live tools.
Use another method for those, alongside a written exercise. Each guide lists the common alternatives. See also where Calavion applies and what makes work suitable.
People and office roles: common questions
Short answers about assessing people and office roles.
Which people and office roles can Calavion assess?
The guides cover recruiter, HR coordinator, administrative assistant, executive assistant and project coordinator. Only the customer service cancellation case has been built and run so far. For these roles, Calavion would build the exercise with your company.
Does Calavion give employment-law guidance?
No. The exercise is built from your own handled case and your own policy. Take legal advice for your location.
Can Calavion test typing or software skills?
No. Those need a separate task in a demo file. Calavion’s exercise is written work with records and messages.
How do we start?
Bring one case your team has already handled. Calavion prepares the exercise with you, you approve it, and you invite applicants. Launch access is free for our first three companies. After that, Starter is $49 a month and Business is $149 a month, with Enterprise quoted.
Related role families
See Hospitality and property roles, Sales and marketing roles, or all roles. Method background: how to choose real work for a hiring exercise, work samples, take-homes and job simulations compared and the Evidence Ladder.
Build this exercise with us.
Bring one case your team has handled. Launch access is free for our first three companies. Calavion prepares the exercise with you, by hand, and you approve it before any applicant sees it.